Layers Of Context

“To match the shape of the trouble is to strategize only from the trouble as it is expressed and not tend to the undergrowth from which it came or the overgrowth into which a reckless action will further fractionate. To meet the shape of the trouble is an approach imbued with knowing that multitudes of contextual movements are being expressed—and shifting the possible limits of ecological communication inside the situation. Usually, this looks nothing like that, which correlates to the identified trouble. You could say this is attending to the territory.” — Combining by Nora Bateson

Education: From IT to Human and Non-Human Systems

Bachelor of Commerce in Management of Information Systems

My educational journey began with a Bachelor of Commerce, specializing in Management of Information Systems. Graduating with honors, I was invited to join the Golden Key International Honour Society, recognizing my academic excellence. This foundation equipped me with a deep understanding of technological infrastructures and their impact on organizational efficiency. It also taught me the importance of accurate data for informed decision-making—a principle that has guided me throughout my career.

Bachelor's Degree in Buddhist Studies

Seeking to explore the complexities of human experience beyond the corporate world, I pursued a Bachelor's Degree in Buddhist Studies at the Karmapa International Buddhist Institute in New Delhi, India. Living alongside 40 monks from Bhutan, India, and Nepal, and 25 international students, I immersed myself in a unique environment that blended traditional monastic teachings with Western academic approaches. Over two years, we meticulously studied seminal texts like "The Jewel Ornament of Liberation" page by page. This profound journey deepened my understanding of human behavior, interconnectedness, and the subtle dynamics that influence change.

Executive Master in Change from INSEAD

To bridge my technical expertise and philosophical insights, I completed an Executive Master in Change at INSEAD, one of the world's leading business schools. This 18-month program delved into the basic drivers of human behavior and the hidden dynamics within organizations. Through a curriculum that integrated psychological disciplines with real-world applications, I enhanced my ability to navigate complex change effectively. The program emphasized understanding challenges within their broader contexts—a philosophy echoed in Nora Bateson's insight about "attending to the territory." This holistic approach allows me to strategize not just from the surface of a problem but to consider the underlying currents and future implications of any action.

Professional Qualifications: Bridging Theory and Practice in Complex Systems

Facing Human Wrongs 2.0: Climate Complexity and Relational Accountability

To deepen my understanding of systemic challenges, I completed this intensive six-week course certified by CIFAL Victoria, supporting the UN Sustainable Development Goals. The program guided me through exploring systemic violence toward people and the planet, cultivating a mature and responsible approach to global issues. It expanded my capacity to confront difficult and painful topics without resorting to quick fixes or feeling overwhelmed. This journey reinforced my commitment to navigating complexity and holding space for uncertainty, allowing me to show up differently in these challenging times.

Cynefin Framework and Complexity Training

Through comprehensive training in the Cynefin framework, I enhanced my ability to understand and navigate complex adaptive systems. Combining the Virtual Cynefin Basecamp with the Advanced Cynefin, Estuarine Mapping & EUFG Masterclass led by Dave Snowden of The Cynefin Company, I delved into methods like anecdote circles, complex facilitation, and designing safe-to-fail probes. This training equipped me with principles and practices to effectively engage with complexity, facilitating workshops and planning sessions that lead to more adaptive and resilient organizational strategies.

Negotiation and Leadership: Dealing with Difficult People and Problems

At Harvard Law School, I participated in this comprehensive program to deepen my skills in negotiation and conflict resolution. Over three days, I engaged in simulations and interactive discussions that enhanced my ability to manage emotions, build successful relationships, and navigate difficult situations. The course emphasized strategies for creating and claiming value, dealing with obstacles, and leading through negotiation in complex environments. This experience sharpened my capacity to handle challenging negotiations and foster collaborative solutions.

Agile Methodologies Training

I hold the Kanban Management Professional credential, demonstrating my proficiency in implementing Kanban methodologies within organizations. Additionally, I have completed training as a Certified ScrumMaster (CSM). While my CSM certification has officially expired, I continue to apply the principles and practices of Scrum to foster effective team environments and guide teams in adopting Agile practices. My expertise in Agile methodologies allows me to enhance collaboration, improve efficiency, and adapt to changing project requirements—skills essential for delivering value in dynamic organizational settings.